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Store Staff

About the Role

We are hiring store crew to join our team. You will receive a comprehensive training in making drinks and store operations. You’ve got opportunities to cross-train within stores to continually learn new skills. Many of our Store Managers and Operations Teams started out as Team Members in store. Your career prospects are endless with Gong cha Australia.  

Skills and Experience

  • A passion for delivering high standards of products and services
  • Experience in customer services
  • Experience in fast food or beverage industry is a plus 
  • Able to work in a fast-paced environment
  • A teamwork spirit
  • Ongoing training is provided to ensure you succeed in your role.


  • Attentive to customers’ orders and fast to serve
  • Dealing with customer queries and identify customers’ needs
  • Learn and operate POS system and serve customers
  • Follow SOP in making all drinks and preparing ingredients
  • Maintain store cleanness and comply with food & safety regulations.

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    Thank you for applying for this position. Your application will be reviewed by our team, and we will be in touch if it advances to the next stage.